PRIVACY POLICY

1. INFORMATION WE COLLECT

We collect only the information necessary to provide and improve our Services. We do not collect data for marketing purposes, do not sell user data, and do not use user information for advertising.

A. Information You Provide Directly

• Full name
• Phone number
• Email address (if provided)
• Profile information (such as profession, service category, profile image)
• Job postings and job descriptions
• Bids and related communication content
• Payment-related details necessary for processing transactions
• Any information submitted through forms or customer support

B. Automatically Collected Information

When you use our website or mobile application, certain technical information may be collected automatically, including:

• Device type
• Operating system
• App version
• IP address
• Log data
• Diagnostic and crash data

This information is used strictly for system security, performance monitoring, debugging, and service improvement.

C. Cookies and Local Storage

Our website does not use cookies for advertising or marketing. We only use essential cookies or similar technologies necessary for:

• User authentication (login sessions)
• Maintaining active sessions
• Tracking and managing job postings
• Basic functionality and security

You may disable cookies in your browser settings, but doing so may affect functionality.

2. HOW WE USE YOUR INFORMATION

We use collected information solely for:

• Creating and managing user accounts
• Connecting service providers with job posters
• Enabling job postings and bidding functionality
• Processing payments
• Providing customer support
• Maintaining platform security
• Improving performance and reliability
• Complying with legal obligations

We do NOT:

• Sell personal information
• Use personal data for targeted advertising
• Share personal data for marketing campaigns

3. DATA STORAGE AND PROCESSING

We use Supabase as our primary database and backend service provider for data storage and processing.

You can view Supabase privacy policy by clickinghere.

We have entered into a Data Processing Agreement (DPA) with Supabase to ensure lawful and secure handling of personal data.

You can view the DPA by clickinghere.

Supabase implements industry-standard security measures to protect stored data.

Your data may be processed in jurisdictions where our service providers operate. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

4. PAYMENT PROCESSING

Payments are processed through a third-party payment gateway provider. We do not store full payment card details or sensitive financial credentials on our servers. Payment providers handle financial data in accordance with their own security and compliance standards.

5. MOBILE APPLICATION DISTRIBUTION

Our mobile application is distributed via official app distribution platforms. These platforms may independently collect diagnostic, analytics, or usage data in accordance with their own privacy policies. We do not control such data collection.

Users are encouraged to review the privacy policies of their respective app stores for more information.

6. DATA RETENTION

We retain personal information only as long as necessary to:

• Provide our Services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Users may request deletion of their account and associated personal data, subject to legal or operational retention requirements.

7. DATA SECURITY

We implement reasonable technical and organizational security measures to protect personal data against:

• Unauthorized access
• Alteration
• Disclosure
• Destruction

These measures include encrypted connections (HTTPS), authenticated access controls, and secure database infrastructure.

However, no system is completely secure. We cannot guarantee absolute security.

8. USER RIGHTS

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your account
• Request deletion of your data
• Restrict or object to certain processing
• Request a copy of your data

To exercise these rights, contact us at:
support@alanoshealthcare.com

We will respond within a reasonable timeframe in accordance with applicable laws.

9. CHILDREN’S PRIVACY

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor without appropriate consent, we will delete it.

10. THIRD-PARTY LINKS

Our website or app may contain links to third-party services. We are not responsible for the privacy practices or content of those third-party websites or services.

11. INTERNATIONAL USERS

If you access our Services from outside our primary operating country, your data may be transferred to and processed in other countries where our service providers operate. By using our Services, you consent to such transfers, subject to appropriate safeguards.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Services after updates constitutes acceptance of the revised policy.

13. CONTACT INFORMATION

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@kuchbee.pk